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Sophos Secure Email for iOS - Notification problem

MichaelEberle

Hi there,

We are testing Sophos Secure Email on iOS (Ver. 6.11.9) and noticed that the notification for new messages only works when the app runs in Background. We also noticed that the notification for new messages often appears very delayed (sometimes about 15 Minutes).

When the app is completely closed the notification never works. The Background App Refresh setting for Secure Email is enabled.

Is this behavior normal?

Regards,

Michael



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