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Sophos Mobile Control IOS Locate

ChrisAinger

I am unable to get IOS devices to return their location. Works fine on android but on IOS devices, the location services kicks in (can see the compass icon near the battery icon) but nothing returns and if I am in the Sophos Mobile Control app on the phone, it returns 'err_request_400'.

Any help would be appreciated.



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  • 0

    Hi Chris,

    there is currently a known issue with locating iOS devices.
    We hope to get an updated version out as soon as possible. Currently, we are awaiting the confirmation from Apple to publish the update.

    Best regards
    Stefan

  • 0 in reply to SDU

    SDU said:
    Hi Chris,

    there is currently a known issue with locating iOS devices.

    We hope to get an updated version out as soon as possible. Currently, we are awaiting the confirmation from Apple to publish the update.

    Best regards

    Stefan

    SDU said:
    Hi Chris,

    there is currently a known issue with locating iOS devices.

    We hope to get an updated version out as soon as possible. Currently, we are awaiting the confirmation from Apple to publish the update.

    Best regards

    Stefan

Reply
  • 0 in reply to SDU

    SDU said:
    Hi Chris,

    there is currently a known issue with locating iOS devices.

    We hope to get an updated version out as soon as possible. Currently, we are awaiting the confirmation from Apple to publish the update.

    Best regards

    Stefan

    SDU said:
    Hi Chris,

    there is currently a known issue with locating iOS devices.

    We hope to get an updated version out as soon as possible. Currently, we are awaiting the confirmation from Apple to publish the update.

    Best regards

    Stefan

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