Syncing issue with Winphone 8.1

Hi Mike,

the Windows Phone 8.1. Sophos Mobile Control app does not synchronize automatically.

As far as I know, an automatic synchronization was technically not possible on this operating system.

This might change with a future OS / SMC version.

Best regards

Stefan

Thanks for the reply.

Hello Stefan; I'm the reseller that sold Mike his Mobile Control SaaS license --- question, is there a KB article regarding this issue, etc.?

Hi BrucekCISS,

I have created and published this KBA which tries to summarize all the FAQs regarding the SMC Client synchronization process for all platforms.

Best regards

Stefan

That's great, and quite helpful!