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Office365 Hosted Exchange compatibility

Is anyone using Sophos Mobile Control with a Hosted Exchange environment? We are migrating this weekend and while we have not yet implemented Sophs Mobile Control, the doucmentation and a couple of support reps seem to imply that if we don't have a on-premises Exchange box, we may not be able to use Sophos Mobile.

Can anyone verify whehter or not we can use Office 365 and Sophos Mobile?

Thanks

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0 SDU over 10 years ago

Hi JFCSDave,
the problem is that the Office 365 environment does not provide one permanent URL as far as I know to access mailboxes via ActiveSync. There can be several servers which host the mailboxes and the URLs are always different.
The built-in Sophos Mobile Control EAS Proxy however requires one permanent URL which is used to verify email access and forward the traffic .
If you want, you can vote for that feature here so Sophos Mobile Control might implement that in a future version.
Best regards
Stefan
:53035
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0 TristanSnell over 8 years ago in reply to SDU

Hi All,

We're using Office 365 and have purchased Sophos Mobile Control which was apart of our Sophos Enduser Bundle

This is the response i got back from Sophos Support on this subject.

I just don't understand how Office 365 cannot be supported. It's one of the most popular services out there.

Are they just saying that they cannot support ANY hosted service?

I have seen others mention that they ARE using the 2 together

https://community.sophos.com/products/mobile-device-protection/f/8/t/74655

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Hello Tristan,

Thank you for contacting sophos technical support. Unfortunately you can't use Mobile Control with Office 365 service.

Please note this is not supported by our Sophos mobile control platforms
Please find links below may be helpful:

https://www.sophos.com/en-us/support/documentation/mobile-control.aspx#

https://www.sophos.com/en-us/medialibrary/PDFs/documentation/smc_61_s_eng_supplement.pdf?la=en

Please note you can submit a feature request through your Cloud Dashboard----->Help, or through https://www.sophos.com/en-us/about-us/site-feedback.aspx

Thank you and please let me know if you have any further questions. If not please your response and reply is highly appreciate to close this ticket.

Regards,

#######################################################################################################
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0 TristanSnell over 8 years ago in reply to SDU

Hi All,

We're using Office 365 and have purchased Sophos Mobile Control which was apart of our Sophos Enduser Bundle

This is the response i got back from Sophos Support on this subject.

I just don't understand how Office 365 cannot be supported. It's one of the most popular services out there.

Are they just saying that they cannot support ANY hosted service?

I have seen others mention that they ARE using the 2 together

https://community.sophos.com/products/mobile-device-protection/f/8/t/74655

###############################################################################################

Hello Tristan,

Thank you for contacting sophos technical support. Unfortunately you can't use Mobile Control with Office 365 service.

Please note this is not supported by our Sophos mobile control platforms
Please find links below may be helpful:

https://www.sophos.com/en-us/support/documentation/mobile-control.aspx#

https://www.sophos.com/en-us/medialibrary/PDFs/documentation/smc_61_s_eng_supplement.pdf?la=en

Please note you can submit a feature request through your Cloud Dashboard----->Help, or through https://www.sophos.com/en-us/about-us/site-feedback.aspx

Thank you and please let me know if you have any further questions. If not please your response and reply is highly appreciate to close this ticket.

Regards,

#######################################################################################################
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Vote Up 0 Vote Down

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