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Sophos Maintenance notice - day/date invalid

Stacy Trippe
- Feedback
- Completed (Content Update) on 27 Jun 2022
- Central Endpoint & Intercept X
- 2 Comments
Note - your recent Advisory for Sophos Central maintenance gives an incorrect day/date for the maintenance -- Saturday, July 5th, 2022. This is not correct -- please correct. KB-000040083
- 24 Jun 2022 4:34 PM
your device encryption documents do not say that Sophos Support Disk Encryption

MattBowles
- Feedback
- Under Review on 20 Jun 2022
- Central Endpoint & Intercept X
- 1 Comment
https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/Encryption/DeviceEncryptionAdministratorGuide/ManageBitLocker/SystemCompatibility/index.html please update that to either explicitly state Win 11 support yes or no.
- 20 Jun 2022 4:28 PM
What really is an "Address Group"? A fuzzy, nebulous, and imprecise term to start with and then in the context of inbound email filtering on the way to our internal mail server(s) leave me hanging.

AndyKonecny
- Feedback
- Under Review on 15 Jun 2022
- Sophos Email
- 3 Comments
I am guessing that this is where we define the inbound domain(s) for the mail filtering, but 28 years of dealing with connecting email systems to the internet doesn't help make this clear and am left hoping my guess is correct as I work through configuring...
- 15 Jun 2022 9:47 PM
Return KB 000037006

Carlos Roberto da Silva
- Feedback
- Not Planned on 14 Jun 2022
- Sophos (XG) Firewall
- 0 Comments
Hi, please I need access the KB https://support.sophos.com/support/s/article/KB-000037006?language=en_US to solve problems about security heartbeat certificate.
- 14 Jun 2022 5:00 PM
Outlook Plugin Instructions Outdated

Tyler White
- Feedback
- Completed (Content Update) on 14 Jun 2022
- Phish Threat
- 2 Comments
The Microsoft 365 admin center no longer has a "Services & Add-ins" section. Now, you go to "Integrated Apps" to upload the manifest XML file. I have not checked if there are any other changes. This is referring to: Phish Threat: Deploy the Outlook plugin...
- 13 Jun 2022 1:46 PM
quarantine sort and search

Michael Cassman
- Feedback
- Complete on 13 Jun 2022
- Sophos Email
- 0 Comments
The quarantine cannot be sorted or search. This is nowhere near as good as the Reflexion product you are trying to purge.
- 12 Jun 2022 3:59 PM
command needs a space in section Get a certificate using SSL

MattyG
- Feedback
- Completed (Minor Issue) on 27 Jun 2022
- Central Endpoint & Intercept X
- 2 Comments
the command in the section "Get a certificate using SSL" needs a space between openssl and req. existing: opensslreq -newkey rsa:4096 -sha512 -nodes -keyout ztna.key -new -out ztna.csr -config mytemplate.txt with space: openssl req -newkey rsa:4096...
- 10 Jun 2022 6:20 AM
There is an error in the link for KB-000033301

大輔前田
- Feedback
- Completed (Content Update) on 3 Jun 2022
- Central Endpoint & Intercept X
- 1 Comment
Submit Samples of Suspicious Files to Sophos https://support.sophos.com/support/s/article/KB-000033301 The link " Creating/Updating Cases from the Support Portal" points to its own page.
- 3 Jun 2022 8:46 AM
incomplete release notes

Wari Toren
- Feedback
- Complete on 6 Jun 2022
- Central Endpoint & Intercept X
- 0 Comments
there no release notes for central admin and phish threat product on https://docs.sophos.com/releasenotes/index.html? where to see them?
- 3 Jun 2022 1:05 AM
Sophos Firewall Create a site-to-site RED tunnel -> Documentation is not correct and incomplete

Robert Bertschinger
- Feedback
- Under Review on 2 Jun 2022
- Sophos (XG) Firewall
- 1 Comment
Please correct the documentation and also complete crucial information such as the requirements and limitiations of the RED IPs.
- 2 Jun 2022 9:43 PM