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  • Include information relating to where this is relevant.

    Gavin Peters
    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 1 Comment
    I have been sent to page: https://docs.sophos.com/central/Customer/help/en-us/ManageYourProducts/Overview/GlobalSettings/GlobalExclusions/WebsiteExclusions/index.html I was advised " Have you tried to put in exclusions to the websites? Website exclusions...

  • the VPN setup is too convoluted... I used the MAC builtin VPN and this client is not good the VPN documentation for the XG firewall is not accurate

    Don Tirrell
    • Feedback
    • Completed (Minor Issue) on
    • Sophos (XG) Firewall
    • 2 Comments
    under configure I have Remote Access VPN not as p258 states (product version17) go to VPN>IPSec Connections and click add... the Sophos Client does add the connection but I'm not seeing networks that I should - only my local network - the event log is...

  • Fix the console to match this documentation

    James McCoskey
    • Feedback
    • Complete on
    • Central Endpoint & Intercept X
    • 1 Comment
    Migrate your Linux servers To migrate servers already running Sophos Anti-Virus for Linux, do as follows: Go to Protect Devices . Find Sophos Anti-Virus for Linux (Legacy) . Follow the instructions on screen. The console needs to have...

  • Sophos XG Categories

    CyberEagle
    • Feedback
    • Complete on
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Web/Categories/index.html#web-category-descriptions Missing High Risk Category in the list. Its in the Sophos XG.

  • SNMPv3 Online Help correction

    Info Servizi
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    Online guide https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/SNMP/AdministrationSNMPUserAdd/index.html. The following statement on the online guide is wrong: "You can add an SNMPv3 user...

  • Conflicting / confusing / out of date documentation

    John Fry
    • Feedback
    • Complete on
    • Central Endpoint & Intercept X
    • 0 Comments
    Once again, the documentation is not up-to-date / conflicting. 1. Missing switches re XDR, and is MDR "MTR"!? 2. Please; clear up the confusion and update the documentation. The information in there sources is not the same... https://docs.sophos...

  • Please update / revise "new" public subnet mask for EU-Central (German Zone) [Sophos Central Email: New delivery IP addresses]

    FelixSalmones
    • Feedback
    • Complete on
    • Sophos Email
    • 3 Comments
    Dear Product Documentation Dpt., We've been having some strange SPF issues with hydra outbound emails from a Central Email Tenant in the EU-Central/Germany Region and it took us a while to find out the culprit. After a lot of troubleshooting we noticed...

  • The articles contains some incorrect information

    Administrator User715
    • Feedback
    • Under Review on
    • UTM
    • 2 Comments
    Please recheck the "Client configuration" paragraph and the "Static Route" as well

  • Provide PDF-based documentation online

    Jim Teel
    • Feedback
    • Coming Soon on
    • Central Endpoint & Intercept X
    • 0 Comments
    Your online documentation site is so cross-linked within individual sections that the entire site is rendered useless.

  • Golden Image Sophos Reset Instructions for Linux

    Sophos User6372
    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 1 Comment
    You've provided the instructions to reset Sophos for golden images for windows on the new Sophos-spl agent, but not for Linux. We need instructions to prepare images for Linux. The legacy sav-protect agent has instructions to do this.
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