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SUM stuck to an older version and not updating

DiegoLunez

Hello, I have a SUM (at a remote subsidiary connected by MPLS) which is stuck at an older version (1.5.2.1060) while the remaining ones (at different remote subsidiaries with the same connection type) are working and at a newer version (1.5.4.11). All of them have been installed from the same central management server share.

If I right click on the non-working SUM and choose "display update manager details" I cannot see any evident error but only that the last update try happened on August, 11th 2014 with no errors, and nothing else.

Any idea what I should check ?

Thanks !

:55017


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    Thanks Christian, I performed the check you suggested but did not find any related anomaly. In the end it turned out to be a more simple problem of the SUM service not running on the SUM server, starting it solved the problem.

    Regards,

    :55114
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    Thanks Christian, I performed the check you suggested but did not find any related anomaly. In the end it turned out to be a more simple problem of the SUM service not running on the SUM server, starting it solved the problem.

    Regards,

    :55114
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