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Enterprise Console - Red Cross in Status Bar

BFlynn

I have updated to version 5.0 and notice that in the right hand corner of the status bar where there once used to be a green tick now has a red circle with a white cross in it.  I have tried double clicking etc but no joy.  Any Ideas ?

Thanks

Billy

:19655


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  • 0

    Hello iphyZ,

    I couldn't find any thread dealing with my problem

    then start a new one :smileywink:. Please check the table EmLibraryServers in the SOPHOS50 database. If you don't have the Management Studio this will do:

    sqlcmd -E -S .\SOPHOS -d SOPHOS50 - Q "SELECT * FROM EmLibraryServers"

    (note: use the name of your instance if it's not .\SOPHOS)

    Likely the table is not empty when it should be and you have the "remains" of a no longer existing EM Library there. You can cross-check in the ComputersAndDeletedComputers table (ComputerID is the key) - either it will turn up a computer which you know to have hosted the EM Library or nothing (if ComputerID = 1 it refers to your management server). Just delete the entry (or entries) from the table (but as always: back up your database first) [edit: surplus "*" removed from query, thanks iphyZ for pointing out the error]

    sqlcmd -E -S .\SOPHOS -d SOPHOS50 - Q "DELETE FROM EmLibraryServers"

    Christian

    :23017
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  • 0

    Hello iphyZ,

    I couldn't find any thread dealing with my problem

    then start a new one :smileywink:. Please check the table EmLibraryServers in the SOPHOS50 database. If you don't have the Management Studio this will do:

    sqlcmd -E -S .\SOPHOS -d SOPHOS50 - Q "SELECT * FROM EmLibraryServers"

    (note: use the name of your instance if it's not .\SOPHOS)

    Likely the table is not empty when it should be and you have the "remains" of a no longer existing EM Library there. You can cross-check in the ComputersAndDeletedComputers table (ComputerID is the key) - either it will turn up a computer which you know to have hosted the EM Library or nothing (if ComputerID = 1 it refers to your management server). Just delete the entry (or entries) from the table (but as always: back up your database first) [edit: surplus "*" removed from query, thanks iphyZ for pointing out the error]

    sqlcmd -E -S .\SOPHOS -d SOPHOS50 - Q "DELETE FROM EmLibraryServers"

    Christian

    :23017
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