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Macintosh, cannot upgrade from v8 to v9

Sophos Enterprise Console 5.2.1 R2. Software Subcription and Update Policy are set to "9 Recommended" for Macs. We are using an IIS Web Server as the Primary Server

Checking the logs on a PC shows that they are successfully getting their updates from the IIS server

When checking the logs on a Mac we see this:

Error: Could not contact primary server http://sophos.victorschools.org/CIDs/S000/ESCOSX at 18:45 on 10 March 2014

Server was not available

The Macs are still sitting at version 8.0.23. We are thinking they are not getting upgraded to version 9 due to the fact they cannot hit this IIS server. We followed the directions in this article for setting up our IIS server

http://www.sophos.com/en-us/support/knowledgebase/38238.aspx

Any ideas why the Macs will not upgrade to version 9?

:48012


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