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kaspersky removal

vospersIT

Hello to all.

I am haveing a problem with the auto removel of kaspersky when rolling out sophos. we are useing enterprise console 5.2.2 i seam to be getting alsorts of errors back that sophos cant remove kaspersky. we have vershoins 6 through to 10. i have checked the removel sheet from sohpos and all the ones we have are listed. can anyone help as to why i might be having this problem.

:56731


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    Hello vospersIT,

    00000049

    is from CRT, the odd few out of 400+ is not totally uncommon (e.g. even a manual uninstall might fail because of a slightly corrupt installation of the third-party product). As for the 0000002x errors - components other than the "GPO settings" (e.g. DNS, VPN) might adversely affect deployment from the console. Often they affect only deployment from the console and unless you absolutely need this one of the alternate install methods might be an acceptable workaround. 

    Christian

    :56753
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  • 0

    Hello vospersIT,

    00000049

    is from CRT, the odd few out of 400+ is not totally uncommon (e.g. even a manual uninstall might fail because of a slightly corrupt installation of the third-party product). As for the 0000002x errors - components other than the "GPO settings" (e.g. DNS, VPN) might adversely affect deployment from the console. Often they affect only deployment from the console and unless you absolutely need this one of the alternate install methods might be an acceptable workaround. 

    Christian

    :56753
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