This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Endpoitn Secuity and Control 10.3 is not update

Hi,

I am not able to perform an update of my Sophos Endpoitn Secuity and Control 10.3.

The default update server is not reachable:

es-web-2.sophos.com/.../

and when trying to use an alternative one I get the following error:

d3.sophosupd.net/.../sdds.esc_10_2.xml

<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>content/catalogue/sdds.esc_10_2.xml</Key><RequestId>803906A54E9AE0A3</RequestId><HostId>rg/yH+gtAAhM6xq6L1Gk0s/tU4Eny1wGQvjqlUg3cUbQDsUS1NTCUQkJxzLuU9nfWPEFYBV4EUE=</HostId></Error>

Regards,

Christian



This thread was automatically locked due to age.
Parents Reply
  • Hello Christian,

    this sounds like an outdated version. If you View product information with the GUI, what do Anti-Virus and HIPS - Software - Sophos Anti-Virus and Updating - Software - Sophos AutoUpdate say? I should have noticed that you've mentioned sdds.esc_10_2.xml - another thing from the past.
    If you have indeed an old version of AutoUpdate as I assume - how come? Did it update until recently?

    Christian

Children