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Error 5DD0FE25 when logging in to this forum

gossamer

I've been logging in using Firefox on Linux for the past few weeks and all of the sudden today I'm receiving the following message:

  An Unexpected Error has occurred
 Your request failed. We recommend you open a Lithium Support Case and provide the date and time you received the
  error and this Exception ID: 5DD0FE25.
  Click your browser's Back button to continue.
 

I've had to login using Chrome, and just hoping that also doesn't somehow stop working.

What is the cause of this? I've deleted my browser cache and cookies related to this website, and it still fails.

I've contacted "Lithium" and their support was entirely unhelpful, and downright rude.

:56184


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    I don't see any way to PM you, so the support ticket is #00092394. The closed it without answering, only saying they were going to follow up with someone from Sophos.

    I appreciate your looking into this. I was extremely disappointed with their lack of follow-up and interest in helping (they first tried to send me to some general voice mailbox then just hung up on me).

    :56197
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  • 0

    I don't see any way to PM you, so the support ticket is #00092394. The closed it without answering, only saying they were going to follow up with someone from Sophos.

    I appreciate your looking into this. I was extremely disappointed with their lack of follow-up and interest in helping (they first tried to send me to some general voice mailbox then just hung up on me).

    :56197
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