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Renaming a server with Sophos Enterprise Console installed

jjosef

Hello,

I made a mistake and installed version 5.2.2 of the Sophos Enterprise Console onto a server before setting the hostname for the server the way I originally intended.  I've already pushed out the protection software onto all my endpoints and am wondering if there is any way I can fix this without having to uninstall everything.  Everything including the Enterprise Console, Update Manager and SQL express database resides on the same server.

:53679


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    Here is what I found-

    Is it a member of a domain? 

    Yes

    Does the computer have a static or dynamic IP?

    Static IP

    Under the ParentAddress reg key- I see entries for the IP address, the server FQDN, and the hostname

    The accounts that you specified for the database and updating accounts when oyu ran setup.exe, are these domain or local?

    Domain accounts

    Any remote consoles? 

    No

    Is it just a single Sophos Update Manager (SUM) on this computer and is it just creating local CIDs that all the clients point to?

    Single SUM, not sure about CIDs though

    Is the database just the local default SQL SOPHOS instance.

    Local default SQL instance

    :53781
Reply
  • 0

    Here is what I found-

    Is it a member of a domain? 

    Yes

    Does the computer have a static or dynamic IP?

    Static IP

    Under the ParentAddress reg key- I see entries for the IP address, the server FQDN, and the hostname

    The accounts that you specified for the database and updating accounts when oyu ran setup.exe, are these domain or local?

    Domain accounts

    Any remote consoles? 

    No

    Is it just a single Sophos Update Manager (SUM) on this computer and is it just creating local CIDs that all the clients point to?

    Single SUM, not sure about CIDs though

    Is the database just the local default SQL SOPHOS instance.

    Local default SQL instance

    :53781
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