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Renaming a server with Sophos Enterprise Console installed

jjosef

Hello,

I made a mistake and installed version 5.2.2 of the Sophos Enterprise Console onto a server before setting the hostname for the server the way I originally intended.  I've already pushed out the protection software onto all my endpoints and am wondering if there is any way I can fix this without having to uninstall everything.  Everything including the Enterprise Console, Update Manager and SQL express database resides on the same server.

:53679


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    That's quite a bit to unpick.  Here are the key questions:

    Is it a member of a domain?

    Does the computer have a static or dynamic IP?  This question is quite important, as it determines how all the clients reference the management server for communication.  You can see the results by looking in the ParentAddress reg key (under the \software\sophos\messaging system\router) of a managed client.

    The accounts that you specified for the database and updating accounts when oyu ran setup.exe, are these domain or local?

    Any remote consoles?

    Is it just a single Sophos Update Manager (SUM) on this computer and is it just creating local CIDs that all the clients point to?

    Is the database just the local default SQL SOPHOS instance.

    If this is a virtual computer, I guess you could spin up another with the correct name and follow the migration guide.

    http://www.sophos.com/en-us/medialibrary/PDFs/documentation/sec_52_mgeng.pdf?la=en

    Regards,

    Jak

    :53687
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  • 0

    That's quite a bit to unpick.  Here are the key questions:

    Is it a member of a domain?

    Does the computer have a static or dynamic IP?  This question is quite important, as it determines how all the clients reference the management server for communication.  You can see the results by looking in the ParentAddress reg key (under the \software\sophos\messaging system\router) of a managed client.

    The accounts that you specified for the database and updating accounts when oyu ran setup.exe, are these domain or local?

    Any remote consoles?

    Is it just a single Sophos Update Manager (SUM) on this computer and is it just creating local CIDs that all the clients point to?

    Is the database just the local default SQL SOPHOS instance.

    If this is a virtual computer, I guess you could spin up another with the correct name and follow the migration guide.

    http://www.sophos.com/en-us/medialibrary/PDFs/documentation/sec_52_mgeng.pdf?la=en

    Regards,

    Jak

    :53687
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