Decryption failed when changing synchronization properties

Question

Anyone have any ideas for me? For the past couple of weeks, when I right click a group in Enterprise Console to change the synchronization interval, it crashes the console with the error below.

Nothing is logged to the event viewer.

Enterprise Console v 5.2.0.644

Decryption failed

----- [outer exception] -----

-- error: 0x8000FFFF (Catastrophic failure)

-- facility: Generic (System)

-- source: struct ISMT_SynchronizationPoint

at bool __thiscall CADPropsDlg::SetADDetails(void)

at __w64 long __thiscall CADPropsDlg::OnOk(unsigned short,unsigned short,struct HWND__ *,int &)

at __w64 long __thiscall CGroupTreeCtrl::OnADGroupProps(unsigned short,unsigned short,struct HWND__ *,int &)

at int __cdecl Run(int,class bl::CommandLine,enum bl::ConsoleType::Type)

at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

This thread was automatically locked due to age.

jak · Accepted Answer

Hi,

Do you have auto-protect enabled, i.e. a username and password is specified for the sync-point?

If you re-enter the username and password for the sync-point and OK it; then go back in to change the interval does it still happen?

Does it happen on all sync-points, just those with auto-deploy on?

Also was the server migrated at any point?

Regards,

Jak