Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 1 subscriber
  • Views 3383 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

On-access scanning cripples PDFs downloaded from the web

uinni

All of a sudden (since a couple of days) on-acces scanning causes ANY PDF file downloaded from the web (no matter the web browser) to be crippled: Acrobat in fact complains it is not a supported file or it has been damaged, and indeed it's contents are altered with respect to the original file.


The problem is reproducible. As soon as on-line scanning is inhibited on PDF files, they are downloaded correctly.

Quite odd for the scanning should only read the contents, not filter them.

No any message from SES&C related to this issue.

Anybody has the same problem?

[ Endpoint security and control = 10.3 - under Microsoft Windows 7 Professional ]

Thank you.

:53245


This thread was automatically locked due to age.
Parents
  • 0

    We have been having issues with downloads in general.  All of our software that use update mamagers are stalling.  Downloading software from Microsoft Volume licensing is painful.  We constantly have to pause and resume.  We've found that disabling the Web Control service can sometimes fix the problem.  The issue has just started in the last few weeks and we are hearing more and more employees experiencing issues when dowloading from a browser.

    :53257
Reply
  • 0

    We have been having issues with downloads in general.  All of our software that use update mamagers are stalling.  Downloading software from Microsoft Volume licensing is painful.  We constantly have to pause and resume.  We've found that disabling the Web Control service can sometimes fix the problem.  The issue has just started in the last few weeks and we are hearing more and more employees experiencing issues when dowloading from a browser.

    :53257
Children
No Data