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Decoding of ... Mac OS X 10.4+...was not done because the synchronization failed

I'm getting a error under the Updates section in SEC Manager for my main system.

The details in Update Manager of SEC are: 

11/1/2013 3:00:08PM      80040404      Threat detecion data update failed.

11/1/2013 3:00:06PM      80040410      Data read from the update source for software subscription "Recommended" was invalid (e.g. corrupt or imcomplete).

11/1/2013 2:26:08PM       80040401      Software update failed.

Sophos LogViewer is reporting:

11/1/2013 3:00:06 PM    Error      Decoding of product release Sophos Anti-Virus for Mac OS X 10.4+ version 9.0.1.91247 was not done because the synchronization failed.

11/1/2013 3:00:06 PM    Error      Version information for product 'Sophos Anti-Virus for Mac OS X 10.4+' was not gathered by dispatcher 'DispatcherSupplements-2013-11-01T19-00-02-12', as the last synchronization of that product failed.

EventLog is showing:

Log Name: Application
Source: SophosUpdateManager
Date: 11/1/2013 2:26:06 PM
Event ID: 16430
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: (SEC system)
Description:
The synchronization of product release '8BAA10C1-3844-465E-919C-D778A5407708' failed as a required part '8BAA10C1-3844-465E-919C-D778A5407708' could not be found.

Any idea as to what is happening? Thanks.

:44683


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Parents
  • Hi Christian,

    We do have another older SEC for some workstations that have yet to be moved to the new SEC. That migration is taking longer than expected, but in our educational environment, that's typical!

    I'll take a look at the thread that you sent. Thanks for your help in solving this issue!

    -Colleen

    :44717
Reply
  • Hi Christian,

    We do have another older SEC for some workstations that have yet to be moved to the new SEC. That migration is taking longer than expected, but in our educational environment, that's typical!

    I'll take a look at the thread that you sent. Thanks for your help in solving this issue!

    -Colleen

    :44717
Children
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