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error when uninstalling endpoint 10.3 on server

i am trying to uninstall endpoint 10.3 on one of my server so that I can reinstalled.

but I an getting the following error message.

Code - 0000067

Description - Failed to install SAVXP. A previous version could not be uninstalled.

how sure what previous version thet are referringto?

:52759


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  • Hello yeowkm,

    why you want/have to do this aside - did you remove the components in the recommended order and did you stop the AutoUpdate service before doing so? Where did you see this message - guess not as a response to the uninstall attempt from Programs and Features but in the console.

    Christian

    :52773
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  • Hello yeowkm,

    why you want/have to do this aside - did you remove the components in the recommended order and did you stop the AutoUpdate service before doing so? Where did you see this message - guess not as a response to the uninstall attempt from Programs and Features but in the console.

    Christian

    :52773
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