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Sophos not updating

entong

Hi All,

One of our clients' sophos is not updating. The icon in the lower left corner has a red x. When I check the control panel add/remove program, only the sophos autoupdate is installed (no sophos av and rms). I tried to uninstall and reinstall sophos but same thing happens.

Thanks in advance.

:36673


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    Hello Christian

    Thanks for the response. Sophos didn't installed completely, only the sophos autoupdate was installed.I got the installer from the servers' CIDs setup.exe and this is the same installer I used for the other clients yesterday.

    :36715
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  • 0

    Hello Christian

    Thanks for the response. Sophos didn't installed completely, only the sophos autoupdate was installed.I got the installer from the servers' CIDs setup.exe and this is the same installer I used for the other clients yesterday.

    :36715
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