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Enterprise Console using lots of CPU and not functional anymore

I can't pinpoint why this is happening all of a sudden, but navigating the EC and trying to do anything just hangs for long periods of time or just hangs period. We use an external MS-SQL database. Running DebugView i see lots of this:

[2220] log4net:ERROR [RollingFileAppender] Unable to acquire lock on file C:\Users\daNduda\AppData\Local\Sophos\Sophos Endpoint Management\5.0\log\sophos-ui-framework.log. The process cannot access the file 'C:\Users\daNduda\AppData\Local\Sophos\Sophos Endpoint Management\5.0\log\sophos-ui-framework.log' because it is being used by another process. [2220] [2220] *** HR originated: -2147024774[2220] ***   Source File: d:\iso_whid\x86fre\base\isolation\com\copyout.cpp, line 1302[2220] [2220] [2220] *** HR propagated: -2147024774[2220] ***   Source File: d:\iso_whid\x86fre\base\isolation\com\enumidentityattribute.cpp, line 144[2220] [2220] [2220] *** HR originated: -2147024774[2220] ***   Source File: d:\iso_whid\x86fre\base\isolation\com\copyout.cpp, line 1302[2220] [2220] [2220] *** HR propagated: -2147024774[2220] ***   Source File: d:\iso_whid\x86fre\base\isolation\com\enumidentityattribute.cpp, line 144[2220] [1324] 1324: 2012-05-15 10:40:33.629 [CBS]                       IsCacheStillGood: True. [1324] 1324: 2012-05-15 10:42:35.813 [CBS]                       IsCacheStillGood: True. [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] Trace Start:0End Index:28 [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] Trace Start:0End Index:28 [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] Trace Start:0End Index:28 [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] Trace Start:0End Index:28 [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] Trace Start:0End Index:28 [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] Trace Start:0End Index:28 [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small [1324] 1324: 2012-05-15 10:44:36.448 [CBS]                       IsCacheStillGood: True. [2220] Warning     [0x000013E0] This group was not constructed from the group heirachy tree, it will be slower [2220] Warning     [0x000013E0] This group was not constructed from the group heirachy tree, it will be slower [1324] 1324: 2012-05-15 10:46:37.140 [CBS]                       IsCacheStillGood: True. [1324] 1324: 2012-05-15 10:48:37.972 [CBS]                       IsCacheStillGood: True. [1324] 1324: 2012-05-15 10:50:38.598 [CBS]                       IsCacheStillGood: True. 

:24769


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  • Its the MgntSvc.exe that consumes a lot of cpu. Stack on that is:

    wow64cpu.dll!TurboDispatchJumpAddressEnd+0x6c0
    wow64cpu.dll!TurboDispatchJumpAddressEnd+0x4a8
    wow64.dll!Wow64SystemServiceEx+0x1ce
    wow64.dll!Wow64LdrpInitialize+0x429
    ntdll.dll!RtlIsDosDeviceName_U+0x24c87
    ntdll.dll!LdrInitializeThunk+0xe
    ntdll.dll!ZwWaitForSingleObject+0x15
    MSWSOCK.dll+0x76a6
    WS2_32.dll!recv+0x79
    DBNETLIB.DLL!ConnectionRead+0x1a7
    sqloledb.dll!DllUnregisterServer+0x130d6
    sqloledb.dll!DllGetClassObject+0x2f97d
    sqloledb.dll!DllUnregisterServer+0xc8a
    sqloledb.dll!SQLDebug+0x3b2f
    sqloledb.dll!DllGetClassObject+0x451a
    sqloledb.dll!DllUnregisterServer+0x4ff
    sqloledb.dll!DllUnregisterServer+0x71fa
    ntdll.dll!RtlInitUnicodeString+0x164
    ntdll.dll!RtlAllocateHeap+0xac
    ntdll.dll!RtlInitUnicodeString+0x164

    msxml6.dll!DllGetClassObject+0xc436
    msxml6.dll!DllGetClassObject+0x8b7b
    msxml6.dll!DllGetClassObject+0x84f3
    msxml6.dll!DllGetClassObject+0x785a
    msxml6.dll!DllGetClassObject+0x6c11
    msxml6.dll!DllGetClassObject+0x6e33
    msxml6.dll!DllGetClassObject+0xa478
    msxml6.dll!DllGetClassObject+0xa3c9
    msxml6.dll!DllRegisterServer+0x7d70
    msxml6.dll!DllRegisterServer+0x7e09
    msxml6.dll!DllRegisterServer+0x7e8e
    MgntSvc.exe+0x26991a
    MgntSvc.exe+0x267763
    MgntSvc.exe+0x267e04
    MgntSvc.exe+0x267bd7
    MgntSvc.exe+0x264e83
    MgntSvc.exe+0xa5d5f
    MgntSvc.exe+0x95489
    MgntSvc.exe+0x943b5
    MgntSvc.exe+0x7b92d
    MgntSvc.exe+0x88f84
    MgntSvc.exe+0x89ad1
    MgntSvc.exe+0x300c1
    MSVCR90.dll!_endthreadex+0x44
    MSVCR90.dll!_endthreadex+0xd8
    ntdll.dll!RtlInitializeExceptionChain+0x63
    ntdll.dll!RtlInitializeExceptionChain+0x36

    :24859
Reply
  • Its the MgntSvc.exe that consumes a lot of cpu. Stack on that is:

    wow64cpu.dll!TurboDispatchJumpAddressEnd+0x6c0
    wow64cpu.dll!TurboDispatchJumpAddressEnd+0x4a8
    wow64.dll!Wow64SystemServiceEx+0x1ce
    wow64.dll!Wow64LdrpInitialize+0x429
    ntdll.dll!RtlIsDosDeviceName_U+0x24c87
    ntdll.dll!LdrInitializeThunk+0xe
    ntdll.dll!ZwWaitForSingleObject+0x15
    MSWSOCK.dll+0x76a6
    WS2_32.dll!recv+0x79
    DBNETLIB.DLL!ConnectionRead+0x1a7
    sqloledb.dll!DllUnregisterServer+0x130d6
    sqloledb.dll!DllGetClassObject+0x2f97d
    sqloledb.dll!DllUnregisterServer+0xc8a
    sqloledb.dll!SQLDebug+0x3b2f
    sqloledb.dll!DllGetClassObject+0x451a
    sqloledb.dll!DllUnregisterServer+0x4ff
    sqloledb.dll!DllUnregisterServer+0x71fa
    ntdll.dll!RtlInitUnicodeString+0x164
    ntdll.dll!RtlAllocateHeap+0xac
    ntdll.dll!RtlInitUnicodeString+0x164

    msxml6.dll!DllGetClassObject+0xc436
    msxml6.dll!DllGetClassObject+0x8b7b
    msxml6.dll!DllGetClassObject+0x84f3
    msxml6.dll!DllGetClassObject+0x785a
    msxml6.dll!DllGetClassObject+0x6c11
    msxml6.dll!DllGetClassObject+0x6e33
    msxml6.dll!DllGetClassObject+0xa478
    msxml6.dll!DllGetClassObject+0xa3c9
    msxml6.dll!DllRegisterServer+0x7d70
    msxml6.dll!DllRegisterServer+0x7e09
    msxml6.dll!DllRegisterServer+0x7e8e
    MgntSvc.exe+0x26991a
    MgntSvc.exe+0x267763
    MgntSvc.exe+0x267e04
    MgntSvc.exe+0x267bd7
    MgntSvc.exe+0x264e83
    MgntSvc.exe+0xa5d5f
    MgntSvc.exe+0x95489
    MgntSvc.exe+0x943b5
    MgntSvc.exe+0x7b92d
    MgntSvc.exe+0x88f84
    MgntSvc.exe+0x89ad1
    MgntSvc.exe+0x300c1
    MSVCR90.dll!_endthreadex+0x44
    MSVCR90.dll!_endthreadex+0xd8
    ntdll.dll!RtlInitializeExceptionChain+0x63
    ntdll.dll!RtlInitializeExceptionChain+0x36

    :24859
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