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Enterprise console not recognizing installed systems

jab818

I bound AD systems to the enterprise console, and several machines are still greyed out, and I have confirmed they have sophos installed and are looking at the appropriate server.  I have attempted to run updates as well as change policies to attemtp to activate them in the console, but no\thing works. Also, some systems are not taking the policy transfer, I'm thinking its all related.

:47910


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    I have an issue with our Sysadmin blocking access to the /3 folder even to other admins. So i am not able to view the RMS reports. I did discover that I once i disabled AD sync I was able to find some of the machines in a separate container in the manager. I have one XP machine that is still not updating its information as well as a single mac. I've forced restarts for both systems and neither are refreshing as active SOPHOS installs.

    :47952
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  • 0

    I have an issue with our Sysadmin blocking access to the /3 folder even to other admins. So i am not able to view the RMS reports. I did discover that I once i disabled AD sync I was able to find some of the machines in a separate container in the manager. I have one XP machine that is still not updating its information as well as a single mac. I've forced restarts for both systems and neither are refreshing as active SOPHOS installs.

    :47952
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