Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 1 subscriber
  • Views 5662 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Download of Sophos Management Communications System Endpoint failed from server

teoteo

Hi,

I keep getting this error all the time with 0x0000006b as error code, I can't find any info that helped me in this forum.

I've tried everything I could possibly think of:

-Disable firewalls

-opened firewall ports 8192-8194)

-share and ntfs permissions (NOTE, in the log it says http://dc.contoso.com but I've tried \\dc\sophosupdate aswell)

-deleted the cache folders

-reinstalled everything

It seemes like I'm missing the Sophos Management Communications System Endpoint files but i have rms folder in my shares and can install it from my share (I think thats the one anyway)

On my server it does not complain at all, only on my workstation. The server is Windows 2008 R2 Enterprise and my workstatin is Windows 7 Pro SP1 64bit 

Please help...

21.08.2012 10:33:59 09CC I SAUAdapter - SAU ReportError(107): ERROR: Download of Sophos Management Communications System Endpoint failed from server http://dc.contoso.com/Sophos/CIDs/S000/SAVSCFXP/

:28635


This thread was automatically locked due to age.
Parents
  • 0

    Hi Christian,

    I installed UTM version first and after that I installed the full version....the existing UTM did upgrade to a full version but it didn't remove the faulty registry keys.

    Note that I did a full uninstall (manually deleted all the files that was left aswell except for the registry keys) and reinstall but the problem was still there so the registry keys are not beeing removed, It should be easy to reproduce.

    /Br Ted

    :28659
Reply
  • 0

    Hi Christian,

    I installed UTM version first and after that I installed the full version....the existing UTM did upgrade to a full version but it didn't remove the faulty registry keys.

    Note that I did a full uninstall (manually deleted all the files that was left aswell except for the registry keys) and reinstall but the problem was still there so the registry keys are not beeing removed, It should be easy to reproduce.

    /Br Ted

    :28659
Children
No Data