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How to disable RMS updates?

AbsolutelyFreeW

I have removed RMS from my computer.

The autoupdate still wants to update it each time.

How do I configure autoupdater not to attempt updating RMS ?

Time: 2014-11-29 17:11:31
Message: Download of product RMSNT from server Sophos skipped because it is unavailable from this location
Module: ALUpdate
Process ID: 6416
Thread ID: 6420

:54970


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  • 0

    Hello AbsolutelyFreeW,

    get rid of the update error

    this doesn't answer the question why you installed the managed version when the endpoint apparently shouldn't be managed or can't update from a managed location.

    this must be a bug

    Maybe - but perhaps not in the way you assume. After uninstall the endpoint is in limbo. AutoUpdate will still attempt to download RMS and, under certain circumstances, update(install) RMS - the installation fails though (it seems that it attempts to run ClientMRInit from the RMS subdirectory which it can't find). You can't turn an SA endpoint into a managed one by simply "adding" the RMS component thus it'd be logical that you also can't do it the other way round. Guess the idea is that you should be able to uninstall the RMS component if it doesn't work correctly without taking management away from the endpoint. If this is indeed the idea then it doesn't work as intended.    

    Anyway, I think it's better to (uninstall and then) install the SA version instead of trying to hack down what's left of RMS.

    Christian 

    :55076
Reply
  • 0

    Hello AbsolutelyFreeW,

    get rid of the update error

    this doesn't answer the question why you installed the managed version when the endpoint apparently shouldn't be managed or can't update from a managed location.

    this must be a bug

    Maybe - but perhaps not in the way you assume. After uninstall the endpoint is in limbo. AutoUpdate will still attempt to download RMS and, under certain circumstances, update(install) RMS - the installation fails though (it seems that it attempts to run ClientMRInit from the RMS subdirectory which it can't find). You can't turn an SA endpoint into a managed one by simply "adding" the RMS component thus it'd be logical that you also can't do it the other way round. Guess the idea is that you should be able to uninstall the RMS component if it doesn't work correctly without taking management away from the endpoint. If this is indeed the idea then it doesn't work as intended.    

    Anyway, I think it's better to (uninstall and then) install the SA version instead of trying to hack down what's left of RMS.

    Christian 

    :55076
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