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Sophos Control Centre Not Updated Since

coolgod

Hi All,

I am writing on behalf of one of my customer who has Sophos Control Centre 4 installed on Windows SBS Server 2008.

The updates are not working since 16 June 2014.

Below is a screenshot :

sophos.jpg

Please advise what should be done. Thanks.

:54429


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  • 0

    ok thanks for reverting back.

    now another question.

    my customer is saying that the anvtivirus expired on 2013.

    He purchased Sophos Endpoint protection for 3 years  this week itself.

    we have planned to upgrade from Control centre 4.0  to the latest version.

    confirm  whether the customer will be covered for 3 years and will not lose 1 year of AV protection  since the AV expired in 2013.

    Regards.

    :54499
Reply
  • 0

    ok thanks for reverting back.

    now another question.

    my customer is saying that the anvtivirus expired on 2013.

    He purchased Sophos Endpoint protection for 3 years  this week itself.

    we have planned to upgrade from Control centre 4.0  to the latest version.

    confirm  whether the customer will be covered for 3 years and will not lose 1 year of AV protection  since the AV expired in 2013.

    Regards.

    :54499
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