Strange Problem. One certain laptops, the auto-update procedure is ineffective as it actually will not update the virus definitions to a new version. I have a laptop that cant update from detection data 5.04G to the current 5.08 version. Can successfully run updates without error, but no newer version is ever downloaded. Now I have windows action center notifying that Sophos is out of date. But no update will fix it. Tried uninstalling and reinstalling, but that does not change the problem. Anybody know what is going on? Can anyone suggest a fix? Running version 10.3.1, 3.53 detection engine. Virus date stuck at 7/29/2014 - nearly 4 months old.
This thread was automatically locked due to age.
