Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 1 subscriber
  • Views 7609 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Windows installer not getting downloaded..

WClin

Hi Team,

With your help we were able to add all our linux servers to Sophos enterprise console. Now we are facing a new issue. I want to install Sophos AV on the server on which enterprise console is running. But I am not able to do that. After I click on protect computer option from enterprise console, I get the error : Applied software subscription does not contain software this computer can use. This is a win 2008 server. Can you please let me know the process to install AV on this server and manage it through enterprise console. I also can not see windows installer in the updates folder. This location has linux installer in it.

Attached is the error screenshot.

Regards,

Shinoj.

:48912


This thread was automatically locked due to age.
Parents
  • 0

    Hello Shinoj,

    did you select the Windows product (in addition to the Linux version) in the subscription (Recommended - or have you added one)? Please note that you can select products for several platforms in a single subscription. Once SUM has completed the download and deployment there will be a SAVSCFXP folder besides savlinux.

    Christian

    :48916
Reply
  • 0

    Hello Shinoj,

    did you select the Windows product (in addition to the Linux version) in the subscription (Recommended - or have you added one)? Please note that you can select products for several platforms in a single subscription. Once SUM has completed the download and deployment there will be a SAVSCFXP folder besides savlinux.

    Christian

    :48916
Children
No Data