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how much time to install?

i've deployed latest sophos client to a remote PC. it uninstalled kaspersky fine. but on the console, the status is still showing downloading (that yellow arrow pointing downwards).

is this normal that it takes that long for a remote site? i am able to rdp to the remote PC fine and speed is acceptable (not too slow). i also checked and saw that the icon is now showing in the lower right corner of the screen.

is there anything i can check why it is taking so long?

:51134


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