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help with configuring Mac client v9

Nutz

When I copy Sophos Anti-Virus.mpkg down from the server (from the ESCOSX folder) and install it (want to use it as managed version), the name and passwords for both the primary and secondary servers are blank.  Can anyone tell me know to insert the name and passwords back in?  I want the names and passwords already filled in when SAV is installed.  Again, this is for Sophos for Mac v9.0.7.  Thanks.

:46973


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    I got this working a few weeks back so just want to share this in case others are still having issues configuring the Mac client for v9.  I ended up using the grouppath method http://www.sophos.com/en-us/support/knowledgebase/119791.aspx.  I had to use the fqdn in order for it to work.  That may not be the case for some of you but that got it working for me.  I was just using the SophosServerName in the beginning and it did not work.  After I changed it to SophosServerName.example.com, the client pulled down the credentials and settings.  Also, I couldn't use the default "Unassigned" group.  I had to create a new group for this.  Hope this helps.

    :48318
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  • 0

    I got this working a few weeks back so just want to share this in case others are still having issues configuring the Mac client for v9.  I ended up using the grouppath method http://www.sophos.com/en-us/support/knowledgebase/119791.aspx.  I had to use the fqdn in order for it to work.  That may not be the case for some of you but that got it working for me.  I was just using the SophosServerName in the beginning and it did not work.  After I changed it to SophosServerName.example.com, the client pulled down the credentials and settings.  Also, I couldn't use the default "Unassigned" group.  I had to create a new group for this.  Hope this helps.

    :48318
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