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Sophos Policy update issue

HI I am giving solution to one of my existing client and facing issues in sophos policy update

have installed sophos endpoint protection for business on 2k8 edition and its working in local environment. For remote users we have allowed all ports and services on sophos server ( remote users can login and download package) till here everything is fine.

Issue : 1. Remote users are not registering on enterprise console or not showing in unmanaged computers.

2. Due to above mentioned issue could not apply policy to control USB or webfilter

have installed sophos AV directly from server (sophos AV server) only. It able to connect to the server and fetch updates too.

please provide some solution on the same ASAP so we could make POC successful.

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0 QC over 13 years ago

Hello se_ure,
remote management requires the server's ports 8192 and 8194 to be accessible from the clients (and ideally the server should be able to contact the clients on port 8194).
HTH
Christian
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0 QC over 13 years ago

Hello se_ure,
remote management requires the server's ports 8192 and 8194 to be accessible from the clients (and ideally the server should be able to contact the clients on port 8194).
HTH
Christian
:31217
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