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Sophos Message Router service terminated unexpectedly

vasdjs

Hi

I have a machine running Sophos Endpoint Security & Control 9.5 and the above error appears every minute in the Event log. I have seen other postings about this, but none to match the error in the Remote Management System\3\Router\Logs ...

13.06.2012 12:25:25 030C I SOF: C:\Documents and Settings\All Users\Application Data/Sophos/Remote Management System/3/Router/Logs/Router-20120613-112525.log
13.06.2012 12:25:25 030C I Sophos Messaging Router 3.2.0.2013 starting...
13.06.2012 12:25:25 030C I Setting ACE_FD_SETSIZE to 20640
13.06.2012 12:25:25 030C I Initializing CORBA...
13.06.2012 12:25:26 030C I Setting connection cache limit to 20512
13.06.2012 12:25:26 030C I Creating ORB runner with 4 threads
13.06.2012 12:25:26 0918 E RunORB: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/BAD_INV_ORDER:1.0'
OMG minor code (4), described as '*unknown description*', completed = NO
 
13.06.2012 12:25:26 09C4 E RunORB: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/BAD_INV_ORDER:1.0'
OMG minor code (4), described as '*unknown description*', completed = NO
 
13.06.2012 12:25:26 07E0 E RunORB: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/BAD_INV_ORDER:1.0'
OMG minor code (4), described as '*unknown description*', completed = NO
 
13.06.2012 12:25:26 0988 E RunORB: Caught CORBA system exception, ID 'IDL:omg.org/CORBA/BAD_INV_ORDER:1.0'
OMG minor code (4), described as '*unknown description*', completed = NO
 
13.06.2012 12:25:26 030C E Router::Start: Caught No certificate in certificate store
13.06.2012 12:25:26 030C I Restarting...

The situation is possibly complicated by the fact that this machine is a Windows 2000 server which used to run an older versio n of Enterprise Console and Library (when we ran SAV 7.5 and since uninstalled). Also, the server still seems to be running MSSQL Server, I'm presuming to support the old Enterprise Console and Library.

The OMG in the log is a bit worrying!:smileyhappy:

Any insights appreciated.

KR's vasdjs

:25801


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  • 0

    Hello vasdjs,

    is this server still used as management server or just a Sophos endpoint? If the latter I suggest you uninstall RMS and reprotect the client. (The) SQL server (instance) is not uninstalled (and the databases are not removed) if you just uninstall SEC. If you no longer need SQL server uninstall in the usual way.

    Christian

    :25805
  • 0

    Hi Christian,

    Thanks for posting.

    This machine is a W2k server and so won't have RMS, but not sure what you mean by "reprotect the server". The server is now used only fro DHCP/DNS so it is just an endpoint now. I'll uninstall the Sophos instance, but I doubt it is anything to do with the stuff in the log. Any idea what that's about?

    I've had a look at the current console (different server) and it is not showing up there, even though it looks to be updating ok.

    Thanks again.

    KR's vasdjs

    :25819
  • 0
    Hello vasdjs,

    RMS is short for Remote Mana... - and that's where the log snippet is from. It once had been a (Sophos) server but now it lacks .... certain certificates .... it has forgotten many things .... it has been defanged ....
    Sorry - I digress :-).
    Reprotect means pushing the Sophos install from the console. The other optin is to run the install on the server - no need to uninstall everything but you have to uninstall RMS.

    Christian
    :25825