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sophos anti virus questions

shaunm

Hi,

I have a few questions about the sophos anti virus software. I have questions about the software such as component filepaths and settings. I have sophos anti virus software installed on my computer. I have a laptop running windows 7. It's a 64 bit os. I paid for it at a retail store. I do not have any free sophos products. I am not a company. I am a home user. I have some tech knowledge. Someone mentioned that this is the right place to post / ask about this type of stuff.

So I would like to ask if this is the right place for me to post? 


For example two things I would like to ask are.

What is the file path for the on access scanning logs? So I am able to get more detailed info. from scans.

I would also like to config a custom scan for certain file types but I do not see a option for this, am I missing something or If I am correct is there a workaround for this?

Thanks,

shaunm

:40861


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  • 0

    Hello Sandy,

    Thanks for the post. There is something I am a bit confused about though, On the sophos online form to submit viruses you mentioned that anyone can use it, But on the first step to fill out the online form it asks for a company name with a red star next to it witch I assume that means its required info? If someone is not a company or that does not apply what should be typed in that space? It also asks for a phone number would it be possible to leave that blank?

    Also After I submit a virus sample do you happen to know if I can get feedback on it? For example If I had a question is there a specific e mail address for this?

    Thank you for all the posts sandy!!

    Thank You,

    shaunm

    :41109
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  • 0

    Hello Sandy,

    Thanks for the post. There is something I am a bit confused about though, On the sophos online form to submit viruses you mentioned that anyone can use it, But on the first step to fill out the online form it asks for a company name with a red star next to it witch I assume that means its required info? If someone is not a company or that does not apply what should be typed in that space? It also asks for a phone number would it be possible to leave that blank?

    Also After I submit a virus sample do you happen to know if I can get feedback on it? For example If I had a question is there a specific e mail address for this?

    Thank you for all the posts sandy!!

    Thank You,

    shaunm

    :41109
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