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threat detection update fail.

athion

right this may be hidden somewhere on here but i have been looking around all day and so far found nothing that links directly to the problem i am having so i hope you can help.

when updating my SUM i get this msg: 

19/02/2013 15:46:18 Error Synchronize operation failed when synchronizing the protection data for product release 'Windows Endpoint Security and Control'. Details: Cannot create stream C:/ProgramData/Sophos/Update Manager/Update Manager/Warehouse/15513

19/02/2013 15:46:18 Error Synchronize operation failed when synchronizing the protection data for product release 'Windows Endpoint Security and Control'. Details: Cannot create stream C:/ProgramData/Sophos/Update Manager/Update Manager/Warehouse/14873

19/02/2013 15:46:18 Error Synchronize operation failed when synchronizing the protection data for product release 'Windows Endpoint Security and Control'. Details: Cannot create stream C:/ProgramData/Sophos/Update Manager/Update Manager/Warehouse/14233

19/02/2013 15:46:18 Error Synchronize operation failed when synchronizing the protection data for product release 'Windows Endpoint Security and Control'. Details: Cannot create stream C:/ProgramData/Sophos/Update Manager/Update Manager/Warehouse/13593

i have checked my share folder security settings and i have all the correct permissions that i can see, i have tried stopping and restarting my update services. i have tried backing up the folders and recreating them to no avail.

please give me a hand :)

:37749


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    Hello athion,

    last time I checked a post was limited to about 20k.  Anyway there shouldn't be too many interesting lines. So just copy/paste a block of them (please make sure the linebreaks are there) - it shouldn't be to hard to spot the error messages to select the relevant lines.

    Another option is to upload the files to some sharing site and include the link here.

    Christian

    :37859
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  • 0

    Hello athion,

    last time I checked a post was limited to about 20k.  Anyway there shouldn't be too many interesting lines. So just copy/paste a block of them (please make sure the linebreaks are there) - it shouldn't be to hard to spot the error messages to select the relevant lines.

    Another option is to upload the files to some sharing site and include the link here.

    Christian

    :37859
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