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Uninstall from Mac

Sachiela

I know I've seen this come up hundreds of times, but no matter what I try, I can't seem to get rid of all traces of the program. All I want to do is get the old version of Sophos off my mac so I can get the new one installed on my system.

I've deleted the file from my Apps using the trash can. I've gone into my Library>App Support>Sophos folder and found no uninstall program, so I deleted the folder. I can't reinstall the program to try and get the uninstall because I got it from a CD at my college, which I graduated from already. I've looked through every folder I have to find any traces of the name and haven't found anything. I've gone to my Acitivity Monitor and made sure Sophos had quit on there. I've removed the little icon from my menu bar at the top as well as the large icon on the bottom of the screen.

I've completely run out of options. All I want to do is protect my computer. Is there some kind of uninstall program? Or could someone just send me the uninstall package. There has got to be something to do to get rid of this program.

:17653


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    Hi Sachiela,

    If I understand your post correctly  "I've gone into my Library>App Support>Sophos folder and found no uninstall program"

    you are talking about the folder  /Users/<your username>/Library  which is not the correct location.  It should be the Library folder in the root of the hard drive that you are looking in  i.e  /Library/

    There are two possible locations for the uninstall program depending upon which version of SAV was previously installed.

    The very old one (SAV 4) was located in /Library/Application Support/Sophos Anti-Virus/  and  the current enterprise version (SAV 7) has the uninstaller in  /Library/Sophos Anti-Virus/.

    You can also fool the home edition installer by trashing just /Applications/Sophos Anti-Virus.app and one the Sophos Anti-Virus folders mentioned above, but this should be considered only as a last resort since it does not remove everything cleanly, and is merely a workaround.

    I hope this helps

    :22015
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  • 0

    Hi Sachiela,

    If I understand your post correctly  "I've gone into my Library>App Support>Sophos folder and found no uninstall program"

    you are talking about the folder  /Users/<your username>/Library  which is not the correct location.  It should be the Library folder in the root of the hard drive that you are looking in  i.e  /Library/

    There are two possible locations for the uninstall program depending upon which version of SAV was previously installed.

    The very old one (SAV 4) was located in /Library/Application Support/Sophos Anti-Virus/  and  the current enterprise version (SAV 7) has the uninstaller in  /Library/Sophos Anti-Virus/.

    You can also fool the home edition installer by trashing just /Applications/Sophos Anti-Virus.app and one the Sophos Anti-Virus folders mentioned above, but this should be considered only as a last resort since it does not remove everything cleanly, and is merely a workaround.

    I hope this helps

    :22015
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