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AV updating when not connected to network.

fvd_rs

HI,

Can you confirm, should the IDEs and AV signatures update on their own via Sophos without being on the company network needing to be connected to the SUM?

:50066


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  • 0

    Hello fvd_rs,

    a way to check it is actually updating via the Sophos (secondary location)

    usually only on the endpoint. The updating log (View updating log from the GUI's Home screen) names the location in the Downloading product message. Please note that the minimum interval for downloading from Sophos is one hour, if your regular interval is less than that, you will see Download of XXXX failed for the Primary and skipped for the Secondary (Sophos) in between. Note also that RMSNT will never be downloaded from Sophos and the icon will eventually show an updating failed indication.    

    Christian 

    :50422
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  • 0

    Hello fvd_rs,

    a way to check it is actually updating via the Sophos (secondary location)

    usually only on the endpoint. The updating log (View updating log from the GUI's Home screen) names the location in the Downloading product message. Please note that the minimum interval for downloading from Sophos is one hour, if your regular interval is less than that, you will see Download of XXXX failed for the Primary and skipped for the Secondary (Sophos) in between. Note also that RMSNT will never be downloaded from Sophos and the icon will eventually show an updating failed indication.    

    Christian 

    :50422
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