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Data Control slowdown on PCs

Hi,

I have recently tried enabling data control, logging all MS office documents.  However, it appears to be causing a noticeabe slowdown on several computers, disabling appears to speed them back up, so it does seem this is the cause.

Excel will lag when putting entries in and Outlook is being unresponsive, when simply trying to open an email.

Is there anything I can do to help speed things up, or something else which might be causing this.

I am using the latest version of everything. Console v5.1 and EDP v10.2

Thanks

:35079


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Parents
  • It means that files copied from network storage locations won't be scanned - only those stored locally on the host endpoint - so there is an impact on detection. If the problem persists then I'd recommend contacting support and they can collect some debug logs to try and work out what is causing the performance impact.

    Best regards.

    John

    :35303
Reply
  • It means that files copied from network storage locations won't be scanned - only those stored locally on the host endpoint - so there is an impact on detection. If the problem persists then I'd recommend contacting support and they can collect some debug logs to try and work out what is causing the performance impact.

    Best regards.

    John

    :35303
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