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Please help! Why is Sophos freezing my brothers computer when it is being uninstalled?

millieelve

Hi,

I downloaded Sophos onto my brothers computer, and ever since it is causing it to freeze. Because of this, we bave decided to uninstall it, but it isn't allowing us to do so, as it is freezing during this process. it is a brand new laptop, running windows 7. please help!!!!!

:20251


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