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Warehouse Directory Question

LouGoddard

Greetings,

I have an administrator that stored an important file in \\servername\sophosupdate\warehouse\ The file is not related to Sophos and it has now disappeared.

Does Sophos clean this directory or purge it somehow?

I also noticed in the Event Viewer that an updated version of Sophos Update Manager was installed briefly before the file went missing. "An updated version of Sophos Update Manager has been installed successfully."

Could this have cleaned out the warehouse directory?

I know this sounds really ridiculous. I appreciate any answers.

Thanks, Lou

:23529


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  • 0

    Hello Lou,

    the Warehouse is used by SUM (AutoUpdate might also use a Warehouse folder but in a different location) as (intermediate) store for downloads from the parent warehouse (Sophos distribution network or a parent SUM). It has a logical structure (catalogs and checksums) which is (partially) reflected by the physical. These are used to verify the consistency of the download. As you might have read, clearing the Warehouse manually is sometimes recommended when SUM update errors are encountered. (Partial or complete) cleanup and subsequent redownload or a rebuild might be performed by SUM whenever it "thinks" this is expedient (although no details are given AFAIK).

    Whatever not belonging to the structure is placed there is not guaranteed to survive - in fact, it's likely to "disappear" without notice. In general (not restricted to Sophos) one shouldn't put anything under %ProgramData% or distribution shares unless told to do so.

    Simply curiosity: Just why would one store are file in this location especially when it is not related to Sophos?

    Christian

    :23533
  • 0

    "Simply curiosity: Just why would one store are file in this location especially when it is not related to Sophos?"

    I think that majority would agree that putting random things in a program's private data directory is a bad idea.  Doubly so if that directory also happens to be a staging or scratch area for updates and downloads.  The administrator was creating an image of a machine and needed a Windows file share to store the image during the creation process.  He tried two shares that didn't work until he settled on the Warehouse share.  Then a few days later Sophos ate his backup.

    The boss does not like mysteries which brings us to the motivation behind my post!  I was looking for an unbiased party to confirm my educated guess that Sophos ate the file (and rightfully so).

    PS:  I wasn't the guy that put the file there.  :P

    :23581