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Web browser stops working after Sophos Endpoint 10.0 is installed

BrianPaul

IE and Firefox stop working after installing Sophos Endpoint 10.0.  If we turn off Web Protection, then it works.  What would be causing this?  I would like to leave web protection on.  It does work on some computers with web protection enabled, but not all.  Does anyone know what the problem would be?

:20733


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    Hi Christian,

    Thanks for the response.  I have it provided at UCLA.  I have installed and had to uninstall several times because the same thing keeps happening.  For a while I couldn't figure out what was causing the browser problem and I spent days and even weeks completely going back to factory installation and having to reinstall and reconfigure software for hours and hours.  When I finally discovered it was Sophos Antivirus I uninstalled and everything worked fine.  When I again reinstalled the problem happened almost immediately every time.  Thanks for your assistance with this.

    Terry Zeyen

    :54827
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  • 0

    Hi Christian,

    Thanks for the response.  I have it provided at UCLA.  I have installed and had to uninstall several times because the same thing keeps happening.  For a while I couldn't figure out what was causing the browser problem and I spent days and even weeks completely going back to factory installation and having to reinstall and reconfigure software for hours and hours.  When I finally discovered it was Sophos Antivirus I uninstalled and everything worked fine.  When I again reinstalled the problem happened almost immediately every time.  Thanks for your assistance with this.

    Terry Zeyen

    :54827
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