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Web browser stops working after Sophos Endpoint 10.0 is installed

IE and Firefox stop working after installing Sophos Endpoint 10.0.  If we turn off Web Protection, then it works.  What would be causing this?  I would like to leave web protection on.  It does work on some computers with web protection enabled, but not all.  Does anyone know what the problem would be?

:20733


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  • Having the same issue.

    I do not have a solution.

    To be more specific to the original description:

    "All browsers are unable access (inter)network (other applications work without issues), untill machine is rebooted since restarting the Sophos service is blocked at OS level and at Application level does not work since the Application is frozen."

    While BrianPaul's reply is just as helpfull as Microsoft's article regarding LSP conflict detection.

    (They tell you where to go but not how to resolve the actual issue.)

    This does however not resolve the actual problem of how it came to be why it is not resolved and how to avoid it in the first place.

    I will elaborate the previous sentence since at least BrianPaul will otherwise take it as an insult.

    It is great you found that your "enviroment" had an issue with "NetOp"... ... ... ... ... how?! Not to mention versions and such minor details.

    Looking at my LSP listing (according to the documentation linked above) of at least 28 items untill the terminal runs out of buffer and giving absolutely no clue to where the issue would be.

    And for all the haters feeling bad about someone ranting on the internet then you should realize that this kind of customer community is the major source for all things that get fixed only because someone reported it and there was not an alternate "because thats is just how it works"-excuse available. (Read 70% of fixed issues with software.) And now Sophos feels bad. Dont hate the player, hate the game.

    So since BrianPaul have not since the last 6 months decided to return with more information the rest of us are left hanging.

    :26597
Reply
  • Having the same issue.

    I do not have a solution.

    To be more specific to the original description:

    "All browsers are unable access (inter)network (other applications work without issues), untill machine is rebooted since restarting the Sophos service is blocked at OS level and at Application level does not work since the Application is frozen."

    While BrianPaul's reply is just as helpfull as Microsoft's article regarding LSP conflict detection.

    (They tell you where to go but not how to resolve the actual issue.)

    This does however not resolve the actual problem of how it came to be why it is not resolved and how to avoid it in the first place.

    I will elaborate the previous sentence since at least BrianPaul will otherwise take it as an insult.

    It is great you found that your "enviroment" had an issue with "NetOp"... ... ... ... ... how?! Not to mention versions and such minor details.

    Looking at my LSP listing (according to the documentation linked above) of at least 28 items untill the terminal runs out of buffer and giving absolutely no clue to where the issue would be.

    And for all the haters feeling bad about someone ranting on the internet then you should realize that this kind of customer community is the major source for all things that get fixed only because someone reported it and there was not an alternate "because thats is just how it works"-excuse available. (Read 70% of fixed issues with software.) And now Sophos feels bad. Dont hate the player, hate the game.

    So since BrianPaul have not since the last 6 months decided to return with more information the rest of us are left hanging.

    :26597
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