Hello,
we recently migrated from Netware to OES2. Since then we have the problem that large files cause problems if Sophos On-Access is active.
Opening one of these files takes up to 5 minutes. Backing up one of these files let the backup software interrupt its job. If I disable Sophos On-Access, opening and backup of these files work without problems.
The main problem is that we configured On-Access so that files should only be scanned when writing them not when reading oder renaming them!! Why does it still scan when only reading the files?
Now I excluded these files in the enterprise console within the policy assigned to the managed linux servers and backup works.
We have 5 SLES Server in a OES2 Cluster. Servers are managed by the Sophos enterprise console installed on a Windows server.
Do you have any hints to solve the problem?
Thank you in advance
Anna
Environment:
SLES 10 SP4, OES2 sP3, Sophos 7.5.0
Sophos Enterprise Console 5.0.0.8 installed on Windows 2008 R2
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