New user, two problems, trial.

Hi

OI decided to test the standalose version os Sophos Endpoint Security on a Windows Vista x64 box.

I was pleasantly surprised by the fact that the program uses an old school approach, and does not make assumptions

Each process is lbocked by default unless you allow it. I love it.

I decided to buy Sophos for my Home computers. I have a Windows 7 Laptop and a Vista x64 desktop.

I wrote an email to the support asking forpricing.

ALL the other antivirus companies state clearly what is the price for their packag, i did not find this info on your Websites/webshops?

1.Howcome is that? Do you work only with corporate customers?

2.Why did my software work flawlessly for some time, and than all of a sueedn i recieved a message that i do not have enough admin rights?

3.After searchin for a solution i did an command, forcing a reinstall based on files in the cache.

MsiExec.exe /i "c:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi" REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb

The admin windows disapeared, but now my software has stopped updating after this "procedure".

i deleted all the stuff from the cache folder, updates starte dworking again.

But why is this. A normal program should not require user intervention on this level, this is stupid, i am disapointed.

So i am baffled?

-Do i really want to buy this for my home computers? Please guys tell me thare is a magical solution for updates to start working again? did my trial expire? where is this info?

-Here is some info from my software's logs