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Unable to update Linux from WebCID

Hi there,

We are using a combination of Windows/Linux clients in our environment and are trying to configure our linux clients to update from our WebCID. I have configured it to share out the "savlinux" update folder, and provided firewall access. I then used the Sophos for Linux "mkpkg" process to create a package that points to our web server that contains the update directory. When I attempt to run it, it immediately looks for a file called "server.inf" - I can't find any trace of that file in any directory on our Sophos Server? What is going wrong here? Have I missed something?

:26251


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  • Hi Findingnewo,

    The server.inf isn't required as QC suggests.  So if the webserver responds with "404 not found" the update will continue OK. 

    If it looks like the update has failed at server.inf then the webserver has probably responded with an unexpected HTTP response (not 404).  Commonly this can occur when IIS challenges for Integrated (NTLM) authentication.   At the moment SAV for Linux doesn't support integrated authentication (only basic).

    Thanks,
    Tom.

    :26341
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  • Hi Findingnewo,

    The server.inf isn't required as QC suggests.  So if the webserver responds with "404 not found" the update will continue OK. 

    If it looks like the update has failed at server.inf then the webserver has probably responded with an unexpected HTTP response (not 404).  Commonly this can occur when IIS challenges for Integrated (NTLM) authentication.   At the moment SAV for Linux doesn't support integrated authentication (only basic).

    Thanks,
    Tom.

    :26341
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