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Unable to update Linux from WebCID

Findingnewo

Hi there,

We are using a combination of Windows/Linux clients in our environment and are trying to configure our linux clients to update from our WebCID. I have configured it to share out the "savlinux" update folder, and provided firewall access. I then used the Sophos for Linux "mkpkg" process to create a package that points to our web server that contains the update directory. When I attempt to run it, it immediately looks for a file called "server.inf" - I can't find any trace of that file in any directory on our Sophos Server? What is going wrong here? Have I missed something?

:26251


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  • 0

    Hello Findingnewo,

    IIRC server.inf doesn't need to be there. Do you have any `client side log or command output showing the error? Often the MIME type settings on the web server are the culprit - you'd have to make sure there's a catch-all ("*" - heard that it works with text/plain) and there isn't any special server-side processing for known MIME types used in the CID.

    Christian

    :26255
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    Hi Findingnewo,

    The server.inf isn't required as QC suggests.  So if the webserver responds with "404 not found" the update will continue OK. 

    If it looks like the update has failed at server.inf then the webserver has probably responded with an unexpected HTTP response (not 404).  Commonly this can occur when IIS challenges for Integrated (NTLM) authentication.   At the moment SAV for Linux doesn't support integrated authentication (only basic).

    Thanks,
    Tom.

    :26341
  • 0

    Hi all,

    I came across the exact same issue when updating Sophos on a linux installation. Update was looking for server.inf and failed during authentication. Verified that the update path and credentials were correct.

    I was able to fix this issue by moving the computer out from Unassigned list to one of the Groups in Enterprise Console. It seems that being in Unassigned list was causing the authentication to fail. Once it was in the appropriate group, ./savupdate was successful.

    Thanks,

    Abhijit

    :40835