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Re-installing SAV 10.3

ArtKeetra

Due to my SAV not working I decided to reinstall it.

I've uninstalled the SAV from when I reinstalled the Vista OS last October.

However, there is a SAV download in 'Programmes' from Feb 26th that won't uninstall - Error 3005 SAV can only be uninstalled by members of the Sophos-Admin users group. Strange as I've done this before without a hitch.

Also when I try to re-install SAV 10.3 it fails to do so: error 0x80041f09

To me, only option is to reinstall the OS, but, prior to that any advice would be much appreciated.

:48038


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    I do have a Home edition iof Windows, Vista Home Basic, but I've tried the first option to no avail.

    It didn't have 'Local Users and Groups'

    I'm pretty sure that I'm a Sophos Admin Member, but unlike in the linked example you posted, I do not have the authority to run SAV with complete authority.

    How do I send you a 'screen snapshot'

    I'll connect to the net and do so if it confirms the above one way or another.

    :48128
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  • 0

    I do have a Home edition iof Windows, Vista Home Basic, but I've tried the first option to no avail.

    It didn't have 'Local Users and Groups'

    I'm pretty sure that I'm a Sophos Admin Member, but unlike in the linked example you posted, I do not have the authority to run SAV with complete authority.

    How do I send you a 'screen snapshot'

    I'll connect to the net and do so if it confirms the above one way or another.

    :48128
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