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Re-installing SAV 10.3

ArtKeetra

Due to my SAV not working I decided to reinstall it.

I've uninstalled the SAV from when I reinstalled the Vista OS last October.

However, there is a SAV download in 'Programmes' from Feb 26th that won't uninstall - Error 3005 SAV can only be uninstalled by members of the Sophos-Admin users group. Strange as I've done this before without a hitch.

Also when I try to re-install SAV 10.3 it fails to do so: error 0x80041f09

To me, only option is to reinstall the OS, but, prior to that any advice would be much appreciated.

:48038


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    You're right, it's 'Kim Catherall' I checked in the UAC

    I've checked and I'm in the Sophos Admin Group - C: \Users\Kim Catherall

    Still could not uninstall the programme.

    Checked the settings again, now it's telling me the group doesn't exist.

    I'm getting conflicting info.

    Now access is being denied, system error 5 has occurred.

    Checked again and the command completed successfully C:\users\kim Catherall

    I think there may be a gremlin in the system.

    Sorry for being a pain.

    :48104
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  • 0

    You're right, it's 'Kim Catherall' I checked in the UAC

    I've checked and I'm in the Sophos Admin Group - C: \Users\Kim Catherall

    Still could not uninstall the programme.

    Checked the settings again, now it's telling me the group doesn't exist.

    I'm getting conflicting info.

    Now access is being denied, system error 5 has occurred.

    Checked again and the command completed successfully C:\users\kim Catherall

    I think there may be a gremlin in the system.

    Sorry for being a pain.

    :48104
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