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Re-installing SAV 10.3

ArtKeetra

Due to my SAV not working I decided to reinstall it.

I've uninstalled the SAV from when I reinstalled the Vista OS last October.

However, there is a SAV download in 'Programmes' from Feb 26th that won't uninstall - Error 3005 SAV can only be uninstalled by members of the Sophos-Admin users group. Strange as I've done this before without a hitch.

Also when I try to re-install SAV 10.3 it fails to do so: error 0x80041f09

To me, only option is to reinstall the OS, but, prior to that any advice would be much appreciated.

:48038


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  • 0

    Command Prompt.

    I managed to get to step 4 add user acc to group. I know whoami - kimcatherall, but I did not see any command with 'john' in it.

    When I try again, 'The Specified Local Group Already Exists' is displayed with my name below it C:\ Users\Kim Catherall>

    I'm a tad lost with this type of situation.

    :48090
Reply
  • 0

    Command Prompt.

    I managed to get to step 4 add user acc to group. I know whoami - kimcatherall, but I did not see any command with 'john' in it.

    When I try again, 'The Specified Local Group Already Exists' is displayed with my name below it C:\ Users\Kim Catherall>

    I'm a tad lost with this type of situation.

    :48090
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