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Issues Install Sophos On Server

smithr

Hi i had sophos installed on our remote desktop server, we were having issues with the server and to cut a long story short i removed sophos, now when i go to install it from our em lib, it wont install because of what looks like third party software, avremovew.log file underneath

hope you can help

Traceback (most recent call last):
  File "AVRemoveW.py", line 4, in ?
  File "zipextimporter.pyo", line 78, in load_module
  File "CompetitorRemoval\AVDetectRemove.pyo", line 31, in ?
  File "zipextimporter.pyo", line 78, in load_module
  File "CompetitorRemoval\Products\UninstallSpecProduct\UninstallSpecProduct.pyo", line 33, in ?
  File "zipextimporter.pyo", line 78, in load_module
  File "CompetitorRemoval\Products\UninstallSpecProduct\SpecLoader.pyo", line 12, in ?
  File "zipextimporter.pyo", line 78, in load_module
  File "xml\xpath\__init__.pyo", line 123, in ?
  File "xml\xpath\__init__.pyo", line 119, in Init
  File "zipextimporter.pyo", line 78, in load_module
  File "xml\xpath\BuiltInExtFunctions.pyo", line 14, in ?
  File "zipextimporter.pyo", line 78, in load_module
  File "urllib.pyo", line 26, in ?
  File "zipextimporter.pyo", line 78, in load_module
  File "socket.pyo", line 45, in ?
  File "zipextimporter.pyo", line 91, in load_module
ImportError: WSAStartup failed: error code 11003

:15603


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  • 0

    Sorry for the delay, are you able to post the entire avremovew.log file and a process monitor log (taken from the same run) to help try and tie up the times the error is thrown?

    It might be worth opening a Support case as well to get Support looking at it in parallel.

    Regards,

    Jak

    :15647
Reply
  • 0

    Sorry for the delay, are you able to post the entire avremovew.log file and a process monitor log (taken from the same run) to help try and tie up the times the error is thrown?

    It might be worth opening a Support case as well to get Support looking at it in parallel.

    Regards,

    Jak

    :15647
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