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Problem Installing Update Manager

virusVictim

I'm running enterprise console 4.0.0.2362 and add 12 remote site running SOPHOS UPDATE MANAGER from windows XP workstation ...A Couple of my Update machine crash and where replace by windows 7 64 bit computer ..The problem is i cant install the updtae manager (Suminstallset) on these computer.

Is sophos update manager supported on windows 7 64 bit or is there a New file that is needed

:18425


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    Thanks for the advice i was able to free up almost a gig of space.   However when I run the installations for EC 4.7 i got and error where the sophos3 databse was unassessible beacuse it was compressed.    After decompressing it i re-run the installion and was asked to restart the computer but now i getting the error

    "Sophos Enterprise Console 4.7.0 Installing shield wizard" ...the system has fail the basic requirement checking   " Sophos Update manager must be uninstalled before installing this Product"

    i have gone into add remove program and uninstalled some program (remote management and autoupdate and EM library)  but i keep getting th e same error ..

    p.s

    I never saw Sophos update manager in add remove program

    :18503
Reply
  • 0

    Thanks for the advice i was able to free up almost a gig of space.   However when I run the installations for EC 4.7 i got and error where the sophos3 databse was unassessible beacuse it was compressed.    After decompressing it i re-run the installion and was asked to restart the computer but now i getting the error

    "Sophos Enterprise Console 4.7.0 Installing shield wizard" ...the system has fail the basic requirement checking   " Sophos Update manager must be uninstalled before installing this Product"

    i have gone into add remove program and uninstalled some program (remote management and autoupdate and EM library)  but i keep getting th e same error ..

    p.s

    I never saw Sophos update manager in add remove program

    :18503
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