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Auto Update Failure

mr_ivoryz

Hello,

I have Sophos Endpoint and Security Control version 9.7 on a Windows 7 machine!

I am having a problems checking for updates. I right click on it to update, and it can't connecot to the server.  How do I configure the auto update to work?

:17577


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    I can see a connection established to :

    ALUpdate.exe    4788    TCP    xavier-pc    52178    static-ip-62-41.eurorings.net    http    ESTABLISHED    4    815    4    1,306        587        1       
      

    my host file is normal too no IP in hard. The only common point is it seems it's happening over Win 7 for all my computers and friends of mine.

    I tried to uninstall it, reinstall it, update the engine, still got the same error.

    Can I force an IP of your server for testing purpose instead of using the sophos address ?

    :17719
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  • 0

    I can see a connection established to :

    ALUpdate.exe    4788    TCP    xavier-pc    52178    static-ip-62-41.eurorings.net    http    ESTABLISHED    4    815    4    1,306        587        1       
      

    my host file is normal too no IP in hard. The only common point is it seems it's happening over Win 7 for all my computers and friends of mine.

    I tried to uninstall it, reinstall it, update the engine, still got the same error.

    Can I force an IP of your server for testing purpose instead of using the sophos address ?

    :17719
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