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Unmanaged Stand Alone Client 9.0 on Win. 7 - Update doesn't work

czota

The error is: Can't contact server. The address used is Sophos with the correct user name and password. I'm not behind a firewall, just a plain cable connection, no proxies.

Time: 09/01/2010 12:26:41
Message: ERROR:   Download of SAVXP failed from server http://es-web-2.sophos.com/update/
Module: SDDSUpdate
Process ID: 4192
Thread ID: 5064

Any insight would be appreciated. Thanks. Chris

:673


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    czota wrote:

    The error is: Can't contact server. The address used is Sophos with the correct user name and password. I'm not behind a firewall, just a plain cable connection, no proxies.

    Time: 09/01/2010 12:26:41
    Message: ERROR:   Download of SAVXP failed from server http://es-web-2.sophos.com/update/
    Module: SDDSUpdate
    Process ID: 4192
    Thread ID: 5064

    Any insight would be appreciated. Thanks. Chris

    It looks like something is out of date if it's still using that address.  The updates are located at http://es-web-3.sophos.com/update/ - I assume this is the latest version of the client downloaded from the Sophos website you're using??

    :1457
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  • 0
    czota wrote:

    The error is: Can't contact server. The address used is Sophos with the correct user name and password. I'm not behind a firewall, just a plain cable connection, no proxies.

    Time: 09/01/2010 12:26:41
    Message: ERROR:   Download of SAVXP failed from server http://es-web-2.sophos.com/update/
    Module: SDDSUpdate
    Process ID: 4192
    Thread ID: 5064

    Any insight would be appreciated. Thanks. Chris

    It looks like something is out of date if it's still using that address.  The updates are located at http://es-web-3.sophos.com/update/ - I assume this is the latest version of the client downloaded from the Sophos website you're using??

    :1457
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